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Assertiveness in business is a key skill, yet one that many managers do not have. Their approach can be bullying and authoritarian, and even aggressive. This book looks at how to manage people and how to get what you want without losing your temper. With step-by-step guides to doing business with people to get the results you and your organisation want and expect, it is the ideal introduction to this key business skill.
About the author
Ken Lawson is a career counsellor, educator, and an organisational career management consultant who specialises in career development, exploration and change issues. His areas of expertise include career assessment, work-life design, transition strategies, job search effectiveness, leadership, performance effectiveness, reputation management, and communication. Ken is a former instructor at New York University's adult career planning and development program.
Specifications
150 x 130mm, 5 x 6in, 240pp, 20,000 words, over 150 images, PB, Wiro-bound
Rights Sold
USA, Canada
